Call Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Friday, November 6, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently find for the social networks mega system using online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly speak you via a series of food selections, each option of which will eventually route you to send out an e-mail to an ideal account. These include press@FB.com for media queries and records@FB.com for law enforcement concerns.
But if you hit 1 for customer support? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the page.
Right here are a couple of points you can do instead.
Call Facebook Customer Service
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. Then look up on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic customer support queries, Facebook is instead inscrutable.
Your best choice may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community as well as asking various other platform users like on your own.
How to ask the Facebook Help Community a question
From any Facebook web page, once more click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of inquiries have currently been responded to, yet where you can additionally upload your very own question. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next page, select the best Topic and also Sub-Topic, after that type your inquiry. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if any individual, be it a handy Community member or actual staffer, has decided to offer you a hand.
How to contact Facebook by means of other social media systems
One more way to attempt to get in touch with Facebook is to connect to them with or mention them on another social media platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about Call Facebook Customer Service. So too can you approach using Instagram, including Facebook in a message, however unless you obtain a lot of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.