Facebook Contact Information | ask Facebook A Question
By
Arif Rahman
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Sunday, May 17, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily find for the social networks huge platform via on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will talk you through a series of menus, each option of which will eventually route you to send out an email to a proper account. These consist of press@FB.com for media inquiries as well as records@FB.com for police problems.
Yet if you hit 1 for customer support? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the page.
Here are a couple of things you can do instead.
Facebook Contact Information
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly turn up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer service questions, Facebook is instead ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community and also asking other system customers like on your own.
How to ask the Facebook Help Community a question
From any type of Facebook web page, once more click that question mark on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where lots of questions have currently been responded to, but where you can also post your very own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the next page, choose the right Topic as well as Sub-Topic, after that type your concern. Currently it's time for some waiting. Regardless of where you posted your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if any individual, be it a valuable Community member or real staffer, has actually made a decision to give you a hand.
Exactly how to contact Facebook using other social media sites systems
An additional means to try to get in touch with Facebook is to reach out to them through or mention them on one more social media sites system. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Facebook Contact Information. So too can you come close to by means of Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.