Facebook Contact Info | ask Facebook A Question

Facebook Contact Info - There are a couple of ways you can contact Facebook for troubles with your account, yet you need to normally use Facebook's Help Center.

If you dial either of the Palo Alto-area contact number you'll easily locate for the social media sites huge platform by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you with a collection of menus, each choice of which will eventually guide you to send out an email to a suitable account. These consist of press@FB.com for media inquiries as well as records@FB.com for law enforcement issues.

Yet if you struck 1 for customer support? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.

Right here are a few points you can do instead.

Facebook Contact Info

Facebook Contact Info


Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then seek out at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."

Another menu will pop up that attributes three clickable options. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or an issue with your account like, say, trouble uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer support queries, Facebook is rather inscrutable.

Your best bet might be to do an end run around the individuals from Facebook itself, as well as rather most likely to the Help Community and asking various other system customers like on your own.

Exactly how to ask the Facebook Help Community an inquiry

Facebook Contact Info

From any kind of Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".

You will certainly be taken to a page where lots of concerns have currently been answered, however where you can additionally publish your very own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".

Hit that web link. On the next page, pick the appropriate Subject and also Sub-Topic, then type your inquiry. Currently it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if anybody, be it a valuable Community participant or real staffer, has made a decision to offer you a hand.

How to contact Facebook through other social networks systems
Another way to attempt to get in touch with Facebook is to reach out to them through or mention them on another social media platform. You can send a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.

That's about Facebook Contact Info. So also can you approach through Instagram, consisting of Facebook in a blog post, however unless you get a lot of love on that breeze, chances are you're much better back on the Facebook Help Center.