Contact Facebook Office | ask Facebook A Question
By
Arif Rahman
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Tuesday, January 7, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently locate for the social media huge system using online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will chat you with a series of menus, each option of which will ultimately direct you to send out an email to an ideal account. These consist of press@FB.com for media questions and records@FB.com for police worries.
However if you hit 1 for customer support? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Right here are a few things you can do rather.
Contact Facebook Office
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. After that search for at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will certainly turn up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty uploading photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more basic customer support inquiries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and rather most likely to the Help Community as well as asking other platform customers like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where lots of concerns have actually currently been addressed, however where you can also post your own concern. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the next web page, select the right Topic and Sub-Topic, after that type your question. Currently it's time for some waiting. No matter where you posted your question, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a valuable Community participant or real staffer, has chosen to give you a hand.
Exactly how to contact Facebook using other social networks platforms
An additional means to attempt to get in touch with Facebook is to connect to them with or discuss them on an additional social media system. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about Contact Facebook Office. So too can you approach by means of Instagram, including Facebook in a message, however unless you obtain a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.