How Do I Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Sunday, August 23, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social media huge platform through on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly chat you with a series of food selections, each choice of which will eventually route you to send out an email to an appropriate account. These consist of press@FB.com for media inquiries and also records@FB.com for police issues.
But if you hit 1 for customer support? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the web page.
Right here are a few things you can do instead.
How Do I Contact Facebook Support
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. Then seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly turn up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more general client service queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and also asking other platform users like on your own.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once more click that question mark on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of questions have actually already been addressed, yet where you can additionally publish your own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the following page, select the best Topic and Sub-Topic, then kind your question. Currently it's time for some waiting. Regardless of where you published your query, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if anyone, be it a practical Community participant or actual staffer, has made a decision to provide you a hand.
Just how to contact Facebook through various other social media systems
An additional way to try to connect with Facebook is to reach out to them through or mention them on one more social media sites system. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about How Do I Contact Facebook Support. So too can you come close to through Instagram, consisting of Facebook in a message, yet unless you get a lot of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.