How I Contact Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Tuesday, May 25, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently discover for the social networks mega platform through on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will speak you through a series of menus, each alternative of which will eventually route you to send out an email to a proper account. These consist of press@FB.com for media questions and also records@FB.com for police concerns.
But if you struck 1 for customer support? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do rather.
How I Contact Facebook Customer Service
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then look up at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly turn up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more basic customer care questions, Facebook is rather ambiguous.
Your best bet may be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and asking various other system individuals like on your own.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have already been answered, however where you can also post your very own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the following web page, choose the ideal Topic and also Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Regardless of where you published your question, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if anyone, be it a helpful Community participant or real staffer, has actually determined to give you a hand.
How to contact Facebook via various other social media sites systems
One more way to attempt to connect with Facebook is to connect to them with or state them on an additional social media sites platform. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about How I Contact Facebook Customer Service. So as well can you come close to via Instagram, consisting of Facebook in a post, but unless you get a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.