Contacting Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Wednesday, April 28, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly discover for the social networks huge system via on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will talk you with a collection of food selections, each option of which will eventually direct you to send an email to a proper account. These consist of press@FB.com for media inquiries and records@FB.com for police concerns.
Yet if you struck 1 for customer support? The recording will certainly guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do instead.
Contacting Facebook Customer Service
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log right into your account. Then look up at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general client service questions, Facebook is rather inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and rather go to the Help Community as well as asking other system individuals like yourself.
How to ask the Facebook Help Community a concern
From any Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have already been responded to, however where you can also publish your own concern. At the top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next web page, pick the best Topic as well as Sub-Topic, after that type your question. Currently it's time for some waiting. No matter where you posted your query, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a practical Community participant or actual staffer, has actually decided to give you a hand.
Exactly how to contact Facebook by means of various other social media sites systems
Another way to try to connect with Facebook is to connect to them via or mention them on one more social media platform. You can send a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.
That's about Contacting Facebook Customer Service. So also can you come close to via Instagram, including Facebook in an article, but unless you obtain a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.