How to Contact Facebook Customer Support | ask Facebook A Question
By
Arif Rahman
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Thursday, March 25, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily locate for the social media sites huge platform using on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly talk you via a series of food selections, each alternative of which will ultimately route you to send an e-mail to an appropriate account. These consist of press@FB.com for media inquiries as well as records@FB.com for law enforcement problems.
However if you struck 1 for customer care? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you get on your major Facebook feed, there is no "base" of the page.
Here are a couple of points you can do instead.
How To Contact Facebook Customer Support
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will certainly appear that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer care questions, Facebook is instead inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and asking other platform individuals like on your own.
How to ask the Facebook Help Community an inquiry
From any type of Facebook web page, once more click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have currently been addressed, however where you can likewise upload your own inquiry. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the following web page, pick the right Topic and also Sub-Topic, after that type your inquiry. Now it's time for some waiting. No matter where you published your question, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any individual, be it a handy Community member or real staffer, has determined to give you a hand.
How to contact Facebook via various other social media sites platforms
One more method to try to connect with Facebook is to connect to them with or mention them on one more social media system. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about How To Contact Facebook Customer Support. So as well can you come close to by means of Instagram, consisting of Facebook in an article, yet unless you obtain a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.