Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Wednesday, March 3, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly locate for the social media sites huge platform through on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will talk you via a collection of food selections, each alternative of which will inevitably route you to send an email to an appropriate account. These consist of press@FB.com for media queries and records@FB.com for law enforcement worries.
But if you hit 1 for client service? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Here are a few things you can do rather.
Contact Facebook Support
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. After that look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, trouble uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general client service queries, Facebook is rather ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community as well as asking various other system customers like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, again click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have actually currently been responded to, however where you can likewise publish your very own inquiry. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the next web page, choose the ideal Subject and Sub-Topic, after that kind your question. Currently it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a handy Community member or real staffer, has actually decided to give you a hand.
Exactly how to contact Facebook by means of other social networks systems
One more means to attempt to connect with Facebook is to connect to them via or mention them on another social networks system. You can send a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Support. So as well can you come close to by means of Instagram, consisting of Facebook in a message, however unless you get a great deal of love on that particular breeze, chances are you're better back on the Facebook Help Center.