Can I Call Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
—
Thursday, March 11, 2021
—
Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently locate for the social networks mega system via online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will talk you via a collection of food selections, each alternative of which will inevitably route you to send out an email to an ideal account. These include press@FB.com for media queries and also records@FB.com for law enforcement problems.
But if you struck 1 for client service? The recording will guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Below are a few things you can do instead.
Can I Call Facebook Customer Service
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. After that seek out on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem posting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer service inquiries, Facebook is rather inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and instead most likely to the Help Community and asking other platform customers like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, again click that enigma at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have actually already been responded to, yet where you can also post your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the following web page, pick the right Topic as well as Sub-Topic, then type your concern. Currently it's time for some waiting. Regardless of where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a helpful Community participant or real staffer, has determined to provide you a hand.
Just how to contact Facebook via various other social media sites platforms
Another method to try to connect with Facebook is to connect to them with or discuss them on one more social media system. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Can I Call Facebook Customer Service. So as well can you approach using Instagram, consisting of Facebook in a blog post, yet unless you get a lot of love on that breeze, possibilities are you're much better back on the Facebook Help Center.