How Do I Contact Facebook by Phone | ask Facebook A Question
By
Arif Rahman
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Friday, February 26, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily discover for the social media huge platform by means of online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you through a series of menus, each option of which will eventually direct you to send out an e-mail to an ideal account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement issues.
Yet if you struck 1 for customer service? The recording will certainly direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Right here are a couple of points you can do instead.
How Do I Contact Facebook By Phone
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then search for at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will certainly appear that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general customer care questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and rather go to the Help Community and asking other system users like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook web page, again click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of concerns have actually already been addressed, but where you can also upload your very own question. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that web link. On the following page, choose the ideal Subject and also Sub-Topic, then kind your concern. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if anyone, be it a handy Community participant or actual staffer, has actually decided to provide you a hand.
How to contact Facebook through various other social networks platforms
Another method to attempt to get in touch with Facebook is to connect to them with or mention them on another social media sites platform. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about How Do I Contact Facebook By Phone. So too can you come close to by means of Instagram, including Facebook in a message, however unless you get a lot of love on that snap, possibilities are you're better back on the Facebook Help Center.