Contacting Facebook by Phone | ask Facebook A Question
By
Arif Rahman
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Sunday, February 21, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily find for the social media mega platform by means of on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will chat you with a series of menus, each option of which will eventually route you to send out an e-mail to a suitable account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement worries.
Yet if you hit 1 for client service? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do rather.
Contacting Facebook By Phone
How to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. After that search for on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will pop up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, trouble publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general customer care inquiries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community as well as asking various other platform customers like yourself.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook page, once more click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have already been answered, but where you can likewise upload your very own concern. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the next web page, choose the appropriate Subject as well as Sub-Topic, then type your concern. Currently it's time for some waiting. No matter where you uploaded your question, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it a helpful Community participant or actual staffer, has actually chosen to give you a hand.
Exactly how to contact Facebook through various other social media sites platforms
An additional method to try to get in touch with Facebook is to reach out to them through or state them on one more social media system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Contacting Facebook By Phone. So also can you approach using Instagram, including Facebook in a post, yet unless you get a lot of love on that snap, possibilities are you're better back on the Facebook Help Center.