Facebook Contact Us | ask Facebook A Question
By
Arif Rahman
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Saturday, January 30, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social networks mega platform via on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you via a series of food selections, each alternative of which will inevitably route you to send out an email to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for police problems.
But if you struck 1 for client service? The recording will certainly direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do instead.
Facebook Contact Us
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will turn up that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem posting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer care queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and also instead most likely to the Help Community and also asking various other system individuals like on your own.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where lots of concerns have actually already been answered, however where you can additionally post your very own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that web link. On the next page, choose the right Topic and also Sub-Topic, after that type your question. Now it's time for some waiting. No matter where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it a handy Community participant or real staffer, has actually chosen to provide you a hand.
Just how to contact Facebook via various other social networks systems
An additional means to attempt to get in touch with Facebook is to reach out to them via or discuss them on one more social media system. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Facebook Contact Us. So as well can you approach through Instagram, including Facebook in an article, however unless you obtain a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.