Can You Call Facebook | ask Facebook A Question
By
Arif Rahman
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Sunday, January 17, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly locate for the social media sites huge system through online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly chat you with a series of menus, each option of which will inevitably direct you to send an e-mail to an ideal account. These include press@FB.com for media inquiries as well as records@FB.com for police problems.
Yet if you hit 1 for customer care? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do instead.
Can You Call Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. After that seek out on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly appear that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem posting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more general customer care questions, Facebook is instead ambiguous.
Your best bet might be to do an end run around the people from Facebook itself, as well as instead go to the Help Community and also asking other system users like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where great deals of concerns have currently been answered, however where you can also post your own inquiry. On top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following web page, pick the best Topic and also Sub-Topic, after that type your concern. Currently it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if any individual, be it a practical Community participant or real staffer, has determined to provide you a hand.
Exactly how to contact Facebook using other social networks platforms
An additional means to attempt to connect with Facebook is to reach out to them via or mention them on one more social media platform. You can send a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about Can You Call Facebook. So as well can you approach through Instagram, consisting of Facebook in a message, however unless you get a great deal of love on that snap, possibilities are you're much better back on the Facebook Help Center.