Facebook Email Contact Customer Service | ask Facebook A Question
By
Arif Rahman
—
Monday, December 21, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly discover for the social media sites huge system via on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will talk you with a series of food selections, each choice of which will ultimately guide you to send an email to an appropriate account. These consist of press@FB.com for media queries as well as records@FB.com for police worries.
Yet if you struck 1 for customer support? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Right here are a few points you can do rather.
Facebook Email Contact Customer Service
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly turn up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, trouble uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more basic client service questions, Facebook is instead ambiguous.
Your best bet might be to do an end run around the individuals from Facebook itself, and instead most likely to the Help Community as well as asking various other platform users like on your own.
Just how to ask the Facebook Help Community an inquiry
From any Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where lots of concerns have currently been answered, however where you can likewise publish your own inquiry. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that link. On the next web page, select the appropriate Topic and also Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Despite where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a valuable Community participant or real staffer, has actually decided to offer you a hand.
Exactly how to contact Facebook by means of other social media sites systems
An additional means to try to get in touch with Facebook is to connect to them with or state them on an additional social media system. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about Facebook Email Contact Customer Service. So as well can you come close to using Instagram, including Facebook in a message, yet unless you obtain a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.