Facebook Customer Service Contact | ask Facebook A Question
By
Arif Rahman
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Saturday, December 19, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly find for the social networks huge platform via on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will speak you with a series of food selections, each alternative of which will inevitably guide you to send out an email to a suitable account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement issues.
Yet if you hit 1 for client service? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Right here are a few things you can do instead.
Facebook Customer Service Contact
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will turn up that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, trouble posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic client service queries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the individuals from Facebook itself, as well as instead go to the Help Community and also asking various other platform customers like on your own.
Just how to ask the Facebook Help Community an inquiry
From any type of Facebook web page, again click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a page where great deals of concerns have actually currently been addressed, however where you can also upload your very own inquiry. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the following page, select the right Subject and also Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you posted your query, you can most likely to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it an useful Community member or actual staffer, has actually chosen to provide you a hand.
How to contact Facebook by means of other social media sites systems
One more method to try to connect with Facebook is to connect to them with or state them on another social networks system. You can send out a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about Facebook Customer Service Contact. So as well can you come close to via Instagram, including Facebook in a post, however unless you get a lot of love on that particular snap, possibilities are you're better back on the Facebook Help Center.