Call Facebook Support | ask Facebook A Question
By
Arif Rahman
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Wednesday, December 16, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social networks huge system by means of on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you via a series of menus, each alternative of which will eventually guide you to send out an e-mail to a suitable account. These consist of press@FB.com for media questions and records@FB.com for law enforcement worries.
Yet if you struck 1 for customer service? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do instead.
Call Facebook Support
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly appear that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty submitting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic customer care questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community as well as asking various other platform individuals like yourself.
Just how to ask the Facebook Help Community a question
From any Facebook page, once more click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of concerns have already been responded to, however where you can also post your very own question. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the following web page, select the appropriate Subject and Sub-Topic, then type your concern. Now it's time for some waiting. Regardless of where you posted your query, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it an useful Community participant or actual staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook by means of various other social media sites platforms
Another way to try to connect with Facebook is to reach out to them with or state them on one more social networks system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Call Facebook Support. So as well can you approach through Instagram, including Facebook in a blog post, however unless you obtain a lot of love on that breeze, chances are you're much better back on the Facebook Help Center.