Phone Number to Contact Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Thursday, November 19, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social media sites mega system through online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will chat you through a collection of food selections, each choice of which will eventually route you to send an e-mail to a suitable account. These include press@FB.com for media questions as well as records@FB.com for police worries.
Yet if you hit 1 for customer care? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the page.
Here are a couple of things you can do instead.
Phone Number To Contact Facebook Customer Service
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. After that look up at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, trouble submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more basic client service questions, Facebook is instead inscrutable.
Your best choice might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and also asking other platform customers like yourself.
Just how to ask the Facebook Help Community a question
From any Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have actually currently been addressed, yet where you can also publish your own concern. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that link. On the following web page, choose the best Subject and also Sub-Topic, after that type your question. Now it's time for some waiting. No matter where you published your question, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if anybody, be it a helpful Community participant or real staffer, has actually decided to give you a hand.
How to contact Facebook via various other social networks systems
An additional means to attempt to get in touch with Facebook is to connect to them via or mention them on an additional social media platform. You can send out a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Phone Number To Contact Facebook Customer Service. So as well can you approach by means of Instagram, consisting of Facebook in a post, but unless you get a lot of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.