I Need to Contact Facebook | ask Facebook A Question
By
Arif Rahman
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Sunday, November 1, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently locate for the social networks mega system by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you with a series of food selections, each alternative of which will eventually guide you to send out an email to an appropriate account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement concerns.
But if you hit 1 for customer service? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you get on your major Facebook feed, there is no "base" of the page.
Below are a couple of things you can do rather.
I Need To Contact Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly turn up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more basic customer support queries, Facebook is instead ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, and instead go to the Help Community as well as asking various other platform users like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook page, again click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have actually currently been answered, yet where you can additionally post your very own inquiry. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that web link. On the next web page, pick the ideal Topic and also Sub-Topic, then type your question. Currently it's time for some waiting. Despite where you published your query, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it a valuable Community member or real staffer, has decided to offer you a hand.
Exactly how to contact Facebook via various other social networks platforms
An additional means to try to get in touch with Facebook is to connect to them through or state them on another social media sites platform. You can send a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about I Need To Contact Facebook. So as well can you approach through Instagram, consisting of Facebook in a message, but unless you get a lot of love on that breeze, possibilities are you're much better back on the Facebook Help Center.