Contact Facebook Team | ask Facebook A Question
By
Arif Rahman
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Monday, November 30, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly find for the social media sites huge platform through on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will talk you through a series of menus, each choice of which will eventually guide you to send out an e-mail to a proper account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement concerns.
But if you hit 1 for customer support? The recording will certainly route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "bottom" of the page.
Right here are a few points you can do rather.
Contact Facebook Team
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. After that look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble submitting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more general customer support questions, Facebook is instead ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and also instead go to the Help Community as well as asking other platform users like yourself.
Exactly how to ask the Facebook Help Community a question
From any Facebook web page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of concerns have actually currently been addressed, but where you can additionally post your very own inquiry. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that web link. On the following web page, pick the ideal Subject and Sub-Topic, then kind your inquiry. Currently it's time for some waiting. No matter where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it a helpful Community participant or actual staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook via various other social networks systems
An additional method to attempt to connect with Facebook is to connect to them through or mention them on one more social media sites platform. You can send out a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Contact Facebook Team. So also can you approach by means of Instagram, consisting of Facebook in a blog post, yet unless you obtain a lot of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.