Contact Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Thursday, October 29, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently locate for the social media mega system via on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you with a collection of menus, each option of which will ultimately route you to send out an e-mail to a proper account. These consist of press@FB.com for media questions and also records@FB.com for police problems.
However if you struck 1 for customer service? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you get on your main Facebook feed, there is no "base" of the web page.
Right here are a couple of points you can do rather.
Contact Facebook Customer Service
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then look up on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly appear that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem uploading pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more basic customer support queries, Facebook is instead inscrutable.
Your best choice may be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and also asking various other system users like yourself.
Exactly how to ask the Facebook Help Community a question
From any Facebook page, once more click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of inquiries have already been answered, yet where you can likewise publish your very own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the next page, select the right Topic as well as Sub-Topic, after that type your concern. Currently it's time for some waiting. Despite where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a helpful Community member or actual staffer, has decided to offer you a hand.
How to contact Facebook through other social media platforms
An additional way to attempt to get in touch with Facebook is to reach out to them with or mention them on an additional social networks system. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Contact Facebook Customer Service. So also can you come close to through Instagram, consisting of Facebook in a message, but unless you obtain a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.