I Need to Call Facebook | ask Facebook A Question
By
Arif Rahman
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Saturday, September 19, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites huge system via online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly speak you through a collection of food selections, each option of which will inevitably direct you to send an e-mail to a proper account. These include press@FB.com for media inquiries and also records@FB.com for police worries.
But if you hit 1 for client service? The recording will guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Here are a few points you can do rather.
I Need To Call Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. After that seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will turn up that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble publishing photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic customer care inquiries, Facebook is instead ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and also asking other system users like yourself.
How to ask the Facebook Help Community a question
From any Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have actually already been addressed, yet where you can also publish your own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the following page, pick the best Topic as well as Sub-Topic, then kind your inquiry. Now it's time for some waiting. Regardless of where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any person, be it a handy Community member or real staffer, has chosen to offer you a hand.
How to contact Facebook by means of other social networks platforms
An additional way to attempt to get in touch with Facebook is to reach out to them through or state them on another social networks system. You can send a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about I Need To Call Facebook. So too can you come close to via Instagram, including Facebook in a blog post, however unless you obtain a great deal of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.