Contact Facebook Customer Support | ask Facebook A Question
By
Arif Rahman
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Tuesday, September 8, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily find for the social networks mega platform through on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a series of menus, each alternative of which will inevitably direct you to send out an e-mail to an ideal account. These include press@FB.com for media inquiries and records@FB.com for law enforcement concerns.
Yet if you struck 1 for customer service? The recording will certainly guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.
Below are a couple of points you can do instead.
Contact Facebook Customer Support
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log into your account. Then seek out at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem publishing pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic client service questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, and also instead most likely to the Help Community as well as asking other platform individuals like yourself.
How to ask the Facebook Help Community a concern
From any kind of Facebook page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where lots of inquiries have actually currently been responded to, yet where you can likewise upload your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next page, pick the ideal Subject and Sub-Topic, after that type your concern. Currently it's time for some waiting. Despite where you published your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same enigma to see if anybody, be it a helpful Community member or real staffer, has actually decided to provide you a hand.
Exactly how to contact Facebook using other social media platforms
One more way to try to connect with Facebook is to reach out to them via or mention them on another social media system. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Contact Facebook Customer Support. So also can you come close to through Instagram, including Facebook in an article, yet unless you obtain a great deal of love on that particular snap, possibilities are you're better back on the Facebook Help Center.