Contact Facebook Customer Care | ask Facebook A Question
By
Arif Rahman
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Wednesday, September 16, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently locate for the social media sites mega system through online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will talk you through a collection of menus, each choice of which will eventually direct you to send out an e-mail to an appropriate account. These consist of press@FB.com for media questions and records@FB.com for police problems.
But if you struck 1 for customer support? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.
Here are a few points you can do instead.
Contact Facebook Customer Care
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. After that seek out on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will turn up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic client service questions, Facebook is instead ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and instead most likely to the Help Community and also asking other platform users like on your own.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where lots of inquiries have currently been answered, however where you can additionally post your very own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the next web page, select the ideal Topic and also Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if any individual, be it a practical Community participant or actual staffer, has made a decision to give you a hand.
How to contact Facebook via other social networks systems
Another way to attempt to connect with Facebook is to connect to them through or mention them on an additional social networks platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Contact Facebook Customer Care. So as well can you approach through Instagram, including Facebook in a message, however unless you get a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.