How to Call Facebook Support | ask Facebook A Question
By
Arif Rahman
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Saturday, August 29, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently find for the social media huge system by means of online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will chat you through a collection of menus, each option of which will ultimately guide you to send an email to an ideal account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement issues.
But if you struck 1 for client service? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. Actually, if you're on your major Facebook feed, there is no "base" of the page.
Right here are a couple of points you can do instead.
How To Call Facebook Support
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then search for on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will certainly pop up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, trouble publishing pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more general customer support queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community and asking various other platform users like yourself.
How to ask the Facebook Help Community an inquiry
From any Facebook web page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of inquiries have actually already been addressed, but where you can also publish your own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the following web page, select the best Topic and Sub-Topic, then type your concern. Now it's time for some waiting. Regardless of where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a practical Community member or real staffer, has chosen to give you a hand.
Just how to contact Facebook through various other social media platforms
One more means to try to get in touch with Facebook is to connect to them through or discuss them on one more social networks platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about How To Call Facebook Support. So also can you approach using Instagram, including Facebook in a post, but unless you obtain a lot of love on that breeze, opportunities are you're much better back on the Facebook Help Center.