How to Call Facebook Customer Service | ask Facebook A Question
By
Arif Rahman
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Tuesday, August 18, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social media sites huge platform via on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will chat you with a collection of food selections, each alternative of which will eventually route you to send out an email to a suitable account. These consist of press@FB.com for media queries and also records@FB.com for police issues.
Yet if you hit 1 for customer support? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
How To Call Facebook Customer Service
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that look up on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will turn up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general customer service inquiries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and asking other system individuals like yourself.
How to ask the Facebook Help Community a question
From any kind of Facebook page, once more click that enigma at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where great deals of questions have already been addressed, however where you can also publish your very own inquiry. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the next web page, select the appropriate Subject and Sub-Topic, then kind your question. Now it's time for some waiting. No matter where you published your question, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if anyone, be it a handy Community participant or real staffer, has actually determined to provide you a hand.
Exactly how to contact Facebook by means of other social networks platforms
Another means to attempt to get in touch with Facebook is to reach out to them through or state them on another social media sites platform. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about How To Call Facebook Customer Service. So too can you approach by means of Instagram, including Facebook in a post, yet unless you get a great deal of love on that particular breeze, chances are you're better back on the Facebook Help Center.