Facebook Help Contact | ask Facebook A Question
By
Arif Rahman
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Thursday, August 13, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social media huge system via on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a collection of menus, each choice of which will inevitably guide you to send out an e-mail to a suitable account. These consist of press@FB.com for media questions and records@FB.com for law enforcement problems.
However if you hit 1 for client service? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Below are a few points you can do rather.
Facebook Help Contact
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. Then search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will turn up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic customer support inquiries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and also asking other system users like on your own.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once again click that question mark at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of concerns have actually currently been addressed, but where you can additionally publish your very own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the following web page, select the right Topic as well as Sub-Topic, then kind your inquiry. Now it's time for some waiting. No matter where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if anyone, be it a valuable Community member or real staffer, has actually made a decision to offer you a hand.
Exactly how to contact Facebook by means of other social media sites systems
One more means to try to connect with Facebook is to reach out to them via or state them on one more social networks platform. You can send a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about Facebook Help Contact. So as well can you come close to by means of Instagram, including Facebook in a post, yet unless you get a lot of love on that breeze, possibilities are you're better back on the Facebook Help Center.