» » Facebook Contact form | ask Facebook A Question

Facebook Contact form | ask Facebook A Question

— —
Facebook Contact Form - There are a few methods you can contact Facebook for problems with your account, but you need to usually utilize Facebook's Help Center.

If you dial either of the Palo Alto-area phone numbers you'll easily find for the social media sites huge platform by means of on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will speak you with a series of menus, each option of which will ultimately route you to send out an e-mail to an ideal account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement issues.

Yet if you hit 1 for client service? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the web page.

Here are a few points you can do instead.

Facebook Contact Form

Facebook Contact Form


How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. Then search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."

One more menu will certainly turn up that attributes three clickable choices. These are:

  • Payment Issue

  • Something Isn’t Working

  • Abusive Content


If you are reporting hate speech or a trouble with your account like, state, problem uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more general client service questions, Facebook is rather inscrutable.

Your best option might be to do an end run around the folks from Facebook itself, and also instead most likely to the Help Community as well as asking various other platform users like on your own.

Exactly how to ask the Facebook Help Community a question

Facebook Contact Form

From any kind of Facebook web page, again click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".

You will be taken to a page where lots of questions have actually currently been responded to, however where you can additionally publish your own concern. At the top right of the Help Community web page is a grey box with the words "Ask a Question".

Struck that web link. On the following page, choose the right Subject and Sub-Topic, then kind your inquiry. Now it's time for some waiting. No matter where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it an useful Community member or real staffer, has actually chosen to offer you a hand.

Exactly how to contact Facebook through other social media sites platforms
One more means to attempt to connect with Facebook is to reach out to them with or mention them on one more social networks platform. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.

That's about Facebook Contact Form. So also can you approach using Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that particular breeze, chances are you're much better back on the Facebook Help Center.