Contact Facebook Directly | ask Facebook A Question
By
Arif Rahman
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Monday, August 31, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social networks huge platform through online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will talk you through a series of menus, each choice of which will ultimately guide you to send an email to a proper account. These include press@FB.com for media inquiries and records@FB.com for law enforcement worries.
But if you hit 1 for client service? The recording will certainly route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do instead.
Contact Facebook Directly
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. After that search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly pop up that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic customer support queries, Facebook is instead ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, as well as instead most likely to the Help Community and also asking other platform customers like yourself.
Exactly how to ask the Facebook Help Community a concern
From any Facebook page, again click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of inquiries have currently been addressed, yet where you can additionally upload your very own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the next page, pick the right Subject and Sub-Topic, after that type your concern. Now it's time for some waiting. No matter where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if anyone, be it a practical Community participant or actual staffer, has actually determined to provide you a hand.
Just how to contact Facebook via various other social networks platforms
One more way to attempt to connect with Facebook is to connect to them through or state them on one more social media sites platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Directly. So as well can you approach using Instagram, consisting of Facebook in a blog post, yet unless you get a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.