Facebook Contact Mail | ask Facebook A Question
By
Arif Rahman
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Wednesday, July 1, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly locate for the social networks mega system using on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly chat you with a series of food selections, each alternative of which will inevitably direct you to send out an e-mail to an appropriate account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement problems.
However if you struck 1 for customer support? The recording will direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Right here are a couple of points you can do instead.
Facebook Contact Mail
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general customer care questions, Facebook is instead ambiguous.
Your best choice might be to do an end run around the individuals from Facebook itself, as well as rather go to the Help Community and asking various other system users like on your own.
How to ask the Facebook Help Community a question
From any type of Facebook page, again click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of concerns have actually already been addressed, however where you can additionally publish your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next page, select the best Topic and Sub-Topic, after that kind your question. Currently it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if any person, be it a practical Community participant or actual staffer, has determined to provide you a hand.
How to contact Facebook through various other social media sites platforms
One more means to try to get in touch with Facebook is to reach out to them through or state them on an additional social media system. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Facebook Contact Mail. So as well can you come close to through Instagram, including Facebook in a blog post, but unless you get a great deal of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.