How Do I Contact Facebook Directly by Phone | ask Facebook A Question
By
Arif Rahman
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Thursday, June 4, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social media sites huge system by means of online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will talk you via a series of food selections, each alternative of which will eventually guide you to send out an email to an appropriate account. These include press@FB.com for media inquiries and records@FB.com for law enforcement problems.
But if you hit 1 for customer support? The recording will certainly route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the web page.
Right here are a few things you can do instead.
How Do I Contact Facebook Directly By Phone
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. Then search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly turn up that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty posting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more basic customer service inquiries, Facebook is rather inscrutable.
Your best option may be to do an end run around the individuals from Facebook itself, and rather go to the Help Community as well as asking other platform users like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook page, once again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a web page where lots of inquiries have already been responded to, however where you can likewise post your very own concern. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the next web page, select the right Topic as well as Sub-Topic, then kind your question. Now it's time for some waiting. Despite where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if anyone, be it a helpful Community participant or actual staffer, has chosen to provide you a hand.
Exactly how to contact Facebook through various other social networks systems
An additional way to try to get in touch with Facebook is to reach out to them with or state them on an additional social media sites system. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about How Do I Contact Facebook Directly By Phone. So also can you approach using Instagram, consisting of Facebook in a post, but unless you obtain a lot of love on that snap, chances are you're much better back on the Facebook Help Center.