How Do I Contact Facebook About A Problem | ask Facebook A Question

How Do I Contact Facebook About A Problem - There are a few means you can contact Facebook for problems with your account, however you should usually make use of Facebook's Help Center.

If you call either of the Palo Alto-area telephone number you'll conveniently find for the social networks mega platform through on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you via a collection of food selections, each option of which will eventually guide you to send out an email to a suitable account. These consist of press@FB.com for media questions as well as records@FB.com for police problems.

However if you struck 1 for customer care? The recording will certainly route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the web page.

Right here are a couple of things you can do instead.

How Do I Contact Facebook About A Problem

Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. Then seek out on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."

One more menu will pop up that attributes 3 clickable options. These are:

• Payment Issue


• Something Isn’t Working


• Abusive Content

If you are reporting hate speech or a trouble with your account like, say, problem publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer support questions, Facebook is instead inscrutable.

Your best choice might be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community and also asking various other system customers like on your own.

Just how to ask the Facebook Help Community a concern

From any kind of Facebook web page, once more click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.

On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".

You will be taken to a page where great deals of questions have already been addressed, but where you can additionally post your very own concern. On top right of the Help Community web page is a grey box with the words "Ask a Question".

Hit that link. On the following web page, choose the best Topic and Sub-Topic, after that type your question. Currently it's time for some waiting. Regardless of where you posted your inquiry, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a helpful Community participant or actual staffer, has actually determined to provide you a hand.

Exactly how to contact Facebook via various other social networks systems
An additional means to attempt to get in touch with Facebook is to reach out to them through or discuss them on another social networks platform. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.

That's about How Do I Contact Facebook About A Problem. So too can you approach by means of Instagram, including Facebook in an article, but unless you obtain a great deal of love on that particular breeze, chances are you're better back on the Facebook Help Center.

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