Contact Facebook Help | ask Facebook A Question
By
Arif Rahman
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Saturday, May 30, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently locate for the social media sites huge platform using online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will speak you with a series of menus, each option of which will eventually direct you to send an email to a proper account. These consist of press@FB.com for media queries as well as records@FB.com for police concerns.
Yet if you struck 1 for customer care? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Below are a few points you can do rather.
Contact Facebook Help
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that look up on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general client service inquiries, Facebook is instead inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and also asking other system users like yourself.
How to ask the Facebook Help Community an inquiry
From any type of Facebook page, once again click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of inquiries have already been responded to, yet where you can additionally upload your own concern. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the next page, select the appropriate Topic and also Sub-Topic, then type your question. Now it's time for some waiting. Despite where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it a valuable Community participant or real staffer, has actually made a decision to offer you a hand.
Exactly how to contact Facebook via other social media platforms
An additional way to attempt to get in touch with Facebook is to reach out to them via or discuss them on one more social media platform. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Help. So as well can you come close to via Instagram, including Facebook in a message, but unless you obtain a great deal of love on that snap, possibilities are you're better back on the Facebook Help Center.