Facebook Contact for Help | ask Facebook A Question
By
Arif Rahman
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Wednesday, April 15, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll quickly discover for the social media sites huge platform through on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you with a collection of menus, each choice of which will ultimately direct you to send out an email to a suitable account. These include press@FB.com for media inquiries as well as records@FB.com for law enforcement worries.
However if you hit 1 for customer support? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Right here are a few points you can do rather.
Facebook Contact For Help
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. After that look up on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will pop up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more general customer service queries, Facebook is instead ambiguous.
Your best choice might be to do an end run around the individuals from Facebook itself, as well as rather most likely to the Help Community as well as asking other system customers like on your own.
Just how to ask the Facebook Help Community a question
From any type of Facebook web page, once again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have actually already been responded to, but where you can additionally post your very own question. At the top right of the Help Community page is a grey box with words "Ask a Question".
Hit that link. On the following web page, pick the appropriate Subject and Sub-Topic, after that type your concern. Now it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a practical Community member or real staffer, has actually determined to provide you a hand.
How to contact Facebook through other social media platforms
One more way to try to connect with Facebook is to reach out to them with or discuss them on another social media sites system. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Facebook Contact For Help. So also can you come close to through Instagram, consisting of Facebook in a message, yet unless you obtain a lot of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.