Contact Facebook by Phone | ask Facebook A Question
By
Arif Rahman
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Tuesday, April 28, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily discover for the social media sites mega platform via on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will talk you through a collection of menus, each choice of which will ultimately direct you to send an e-mail to an appropriate account. These include press@FB.com for media queries and records@FB.com for police concerns.
Yet if you struck 1 for customer support? The recording will route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Below are a few points you can do rather.
Contact Facebook By Phone
How to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. Then search for on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, problem submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic customer service questions, Facebook is rather ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, and also instead go to the Help Community and asking various other platform customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of inquiries have actually already been responded to, however where you can additionally upload your own concern. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the next page, choose the appropriate Topic and also Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it an useful Community member or real staffer, has actually made a decision to provide you a hand.
How to contact Facebook using various other social media platforms
Another method to attempt to connect with Facebook is to connect to them through or mention them on another social media sites platform. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about Contact Facebook By Phone. So too can you approach via Instagram, consisting of Facebook in an article, however unless you get a lot of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.