Can I Call Facebook | ask Facebook A Question
By
Arif Rahman
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Friday, April 17, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily discover for the social networks huge platform through on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will speak you with a series of food selections, each option of which will inevitably direct you to send an e-mail to an ideal account. These include press@FB.com for media inquiries and also records@FB.com for police problems.
But if you struck 1 for customer care? The recording will route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you're on your major Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do instead.
Can I Call Facebook
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. After that seek out on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will pop up that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer service inquiries, Facebook is rather inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, as well as instead most likely to the Help Community and also asking various other platform individuals like on your own.
How to ask the Facebook Help Community a question
From any type of Facebook web page, again click that enigma on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where great deals of inquiries have actually currently been addressed, yet where you can additionally publish your very own concern. On top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the following page, pick the appropriate Subject and also Sub-Topic, after that type your inquiry. Now it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if any person, be it a helpful Community member or actual staffer, has made a decision to provide you a hand.
Just how to contact Facebook using various other social media sites platforms
An additional method to attempt to connect with Facebook is to connect to them with or state them on one more social media sites system. You can send out a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about Can I Call Facebook. So as well can you approach by means of Instagram, consisting of Facebook in a post, but unless you obtain a great deal of love on that breeze, chances are you're better back on the Facebook Help Center.