How to Contact Facebook Support Team | ask Facebook A Question
By
Arif Rahman
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Tuesday, March 24, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly find for the social networks mega system through on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will talk you through a collection of menus, each option of which will eventually guide you to send an e-mail to a proper account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement problems.
However if you struck 1 for customer care? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Here are a few things you can do instead.
How To Contact Facebook Support Team
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. Then look up on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will pop up that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble publishing photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more basic client service queries, Facebook is instead ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community as well as asking various other platform users like yourself.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where great deals of concerns have currently been responded to, but where you can also post your very own question. At the top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the following web page, select the ideal Subject as well as Sub-Topic, then type your inquiry. Currently it's time for some waiting. Regardless of where you posted your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it a helpful Community member or real staffer, has actually made a decision to offer you a hand.
Exactly how to contact Facebook by means of other social media systems
One more way to attempt to connect with Facebook is to reach out to them via or discuss them on an additional social media sites platform. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about How To Contact Facebook Support Team. So as well can you approach by means of Instagram, consisting of Facebook in a post, however unless you get a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.