How to Contact Facebook Directly | ask Facebook A Question
By
Arif Rahman
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Thursday, February 13, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily find for the social media sites huge platform by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you with a series of menus, each alternative of which will eventually direct you to send an email to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement issues.
Yet if you hit 1 for customer care? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you get on your major Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
How To Contact Facebook Directly
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log right into your account. After that look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly turn up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more general customer support questions, Facebook is rather inscrutable.
Your best option may be to do an end run around the individuals from Facebook itself, and also instead most likely to the Help Community and also asking other platform customers like on your own.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have currently been addressed, yet where you can likewise upload your very own concern. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the next web page, select the right Subject as well as Sub-Topic, then kind your inquiry. Currently it's time for some waiting. No matter where you uploaded your question, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if any person, be it a practical Community participant or real staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook through various other social media sites platforms
One more way to try to get in touch with Facebook is to connect to them via or state them on one more social networks platform. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about How To Contact Facebook Directly. So as well can you come close to using Instagram, including Facebook in a post, but unless you obtain a lot of love on that breeze, chances are you're much better back on the Facebook Help Center.