How to Contact Facebook About A Problem | ask Facebook A Question
By
Arif Rahman
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Saturday, February 8, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social media huge platform using online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you via a collection of food selections, each alternative of which will ultimately route you to send out an email to a proper account. These include press@FB.com for media questions and records@FB.com for police problems.
Yet if you hit 1 for customer service? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do rather.
How To Contact Facebook About A Problem
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then seek out on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will turn up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem submitting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer care queries, Facebook is instead ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community and asking other system users like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once more click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of concerns have already been answered, but where you can additionally post your own inquiry. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that web link. On the following web page, pick the ideal Topic and Sub-Topic, then type your question. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if any person, be it a valuable Community participant or real staffer, has actually chosen to offer you a hand.
Exactly how to contact Facebook through other social media systems
Another method to try to connect with Facebook is to reach out to them via or state them on one more social media sites system. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient grip, they will likely see it.
That's about How To Contact Facebook About A Problem. So as well can you come close to via Instagram, consisting of Facebook in an article, however unless you obtain a great deal of love on that snap, possibilities are you're much better back on the Facebook Help Center.