What's Facebook's Number | ask Facebook A Question
By
Arif Rahman
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Thursday, January 9, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly discover for the social media huge system by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a collection of menus, each choice of which will eventually route you to send out an e-mail to an ideal account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement issues.
But if you hit 1 for customer support? The recording will guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your major Facebook feed, there is no "bottom" of the web page.
Right here are a couple of points you can do instead.
What's Facebook's Number
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly turn up that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more general client service questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and instead most likely to the Help Community as well as asking other platform users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a web page where lots of questions have actually already been responded to, yet where you can additionally upload your very own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the following web page, choose the appropriate Subject and also Sub-Topic, after that kind your concern. Now it's time for some waiting. Regardless of where you uploaded your question, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if any individual, be it a helpful Community member or actual staffer, has actually decided to offer you a hand.
Exactly how to contact Facebook via other social media systems
Another method to try to connect with Facebook is to connect to them with or state them on an additional social media system. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.
That's about What's Facebook's Number. So too can you come close to using Instagram, consisting of Facebook in a post, yet unless you get a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.