How to Contact Facebook Support | ask Facebook A Question
By
Arif Rahman
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Wednesday, January 15, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites huge platform via online search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will talk you with a series of food selections, each choice of which will eventually direct you to send an email to a proper account. These include press@FB.com for media questions as well as records@FB.com for law enforcement issues.
Yet if you hit 1 for client service? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do rather.
How To Contact Facebook Support
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. Then look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will turn up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general customer service queries, Facebook is rather inscrutable.
Your best option might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and also asking various other system users like on your own.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, once more click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have actually currently been responded to, yet where you can additionally post your own question. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the next page, pick the right Topic and Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Regardless of where you posted your query, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it a practical Community member or actual staffer, has actually chosen to offer you a hand.
Exactly how to contact Facebook by means of various other social media systems
An additional method to try to get in touch with Facebook is to reach out to them with or discuss them on an additional social media sites system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Support. So also can you come close to by means of Instagram, including Facebook in a blog post, yet unless you get a lot of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.