Call Facebook Help | ask Facebook A Question
By
Arif Rahman
—
Monday, January 20, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media mega system using on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly chat you via a series of food selections, each option of which will inevitably route you to send out an email to an appropriate account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement worries.
But if you struck 1 for customer support? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the page.
Here are a couple of things you can do rather.
Call Facebook Help
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then search for on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly appear that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more basic customer support inquiries, Facebook is instead ambiguous.
Your best option might be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community and asking various other platform individuals like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any Facebook page, once more click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of questions have actually already been responded to, yet where you can also post your very own question. On top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the next page, select the right Subject and Sub-Topic, after that kind your question. Now it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that drops down from that very same enigma to see if anyone, be it an useful Community member or actual staffer, has made a decision to provide you a hand.
How to contact Facebook through various other social networks platforms
An additional way to try to connect with Facebook is to reach out to them with or discuss them on another social media platform. You can send out a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Call Facebook Help. So too can you approach via Instagram, consisting of Facebook in a blog post, but unless you obtain a great deal of love on that snap, chances are you're better back on the Facebook Help Center.