How I Contact Facebook | ask Facebook A Question
By
Arif Rahman
—
Tuesday, December 24, 2019
—
Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently locate for the social media sites mega platform using on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will speak you through a collection of menus, each option of which will eventually direct you to send an email to an ideal account. These include press@FB.com for media queries and records@FB.com for police issues.
However if you struck 1 for customer support? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the web page.
Below are a few points you can do instead.
How I Contact Facebook
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then seek out at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general client service questions, Facebook is rather inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community and asking various other system customers like on your own.
Just how to ask the Facebook Help Community a question
From any Facebook web page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of concerns have already been responded to, yet where you can additionally upload your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the next web page, choose the best Subject as well as Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you published your question, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if anybody, be it a handy Community member or actual staffer, has made a decision to give you a hand.
Exactly how to contact Facebook via other social media sites platforms
Another method to try to get in touch with Facebook is to reach out to them through or mention them on another social media sites platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about How I Contact Facebook. So too can you approach via Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that particular snap, chances are you're much better back on the Facebook Help Center.