Facebook Support Contact | ask Facebook A Question
By
Arif Rahman
—
Monday, December 30, 2019
—
Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social media sites huge system via online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will speak you with a collection of menus, each option of which will eventually route you to send out an e-mail to an ideal account. These include press@FB.com for media questions as well as records@FB.com for law enforcement concerns.
Yet if you hit 1 for customer service? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the web page.
Here are a few points you can do instead.
Facebook Support Contact
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. After that look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will appear that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty publishing photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more general customer support questions, Facebook is instead inscrutable.
Your best choice might be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community and asking various other platform users like yourself.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook page, again click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have already been answered, yet where you can additionally upload your own question. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that web link. On the following web page, pick the best Topic and also Sub-Topic, then kind your inquiry. Now it's time for some waiting. No matter where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a valuable Community participant or actual staffer, has actually determined to give you a hand.
How to contact Facebook through various other social networks systems
An additional means to attempt to get in touch with Facebook is to connect to them through or discuss them on another social networks system. You can send a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Facebook Support Contact. So as well can you come close to using Instagram, consisting of Facebook in a blog post, however unless you get a lot of love on that snap, possibilities are you're much better back on the Facebook Help Center.