Call Facebook Help Center | ask Facebook A Question
By
Arif Rahman
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Friday, December 27, 2019
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily locate for the social networks mega system using on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you via a series of food selections, each choice of which will inevitably guide you to send an e-mail to a proper account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement concerns.
Yet if you hit 1 for customer care? The recording will direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Below are a few things you can do rather.
Call Facebook Help Center
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that search for at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will certainly turn up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general customer care questions, Facebook is rather inscrutable.
Your best option might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and asking various other system individuals like yourself.
How to ask the Facebook Help Community a question
From any Facebook page, once more click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where lots of concerns have actually already been addressed, yet where you can likewise post your own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the following web page, choose the appropriate Subject and Sub-Topic, then kind your question. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a helpful Community participant or actual staffer, has actually decided to give you a hand.
How to contact Facebook through other social networks systems
An additional way to try to connect with Facebook is to reach out to them through or discuss them on an additional social media system. You can send out a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Call Facebook Help Center. So also can you come close to through Instagram, including Facebook in a message, however unless you get a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.